Interactive Kiosk Market size was over USD 29.27 billion in 2023 and is projected to exceed USD 56.58 billion by the end of 2036, growing at over 5.2% CAGR during the forecast period i.e., between 2024-2036. In the year 2024, the industry size of interactive kiosk is evaluated at USD 30.49 billion.
The growth of the market can be attributed to the increasing development in payment and security technologies, and emergence of advanced technologies offering enhanced visualizations in several industry verticals. It is calculated that by the end of the year 2021, approximately 2.5 million biometric-based payment cards will be issued. In addition, 35 percent of users are evaluated to use smart speakers for buying products online. Along with these, growing demand for automated systems and rising consumer emphasis on adoption of self-service systems are also expected to be crucial factors driving market growth in the forthcoming years. Furthermore, some of the prominent kiosks’ manufacturers have begun developing and integrating AI-based technologies in interactive kiosk, which in turn is projected to offer abundant growth opportunities to the market in the near future.
Growth Drivers
Challenges
2023 |
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Forecast Year |
2024–2036 |
CAGR |
5.2% |
Base Year Market Size (2023) |
USD 29.27 billion |
Forecast Year Market Size (2036) |
USD 56.58 billion |
Regional Scope |
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The market is segmented by type into bank kiosks, self-service kiosks, and vending kiosks, out of which, the bank kiosks segment is anticipated to hold the largest share in the interactive kiosk market. This can be accounted to the increasing ICT spending and rising number of digital transformation initiatives. Apart from these, growing initiatives towards integration of new-age technology components such as EVM smart card readers and RFID readers in ATMs, is also predicted to drive growth to the market segment in the future. Additionally, on the basis of end use, the BFSI segment is assessed to occupy the largest share over the forecast period ascribing to the continuous technological developments to improve digital banking services in BFSI sector, and growing focus of organizations to provide customized self-service solutions.
Our in-depth analysis of the global market includes the following segments:
Offering |
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Type |
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End Use |
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On the basis of geographical analysis, the interactive kiosk market is segmented into five major regions including North America, Europe, Asia Pacific, Latin America and the Middle East & Africa region. The market in Asia Pacific industry is poised to hold largest revenue share by 2036, propelled by expansion of BFSI, tourism and retail industries, and increasing consumer purchasing power in the region. As per the data provided by Organization for Economic Co-Operation and Development or OECD, Japan’s household income observed an annual growth rate of 0.6 percent in the year 2017, whereas Australia witnessed a growth rate of 4.4 percent in 2019. In addition, rising standards of living and growing product offering sales are also projected to boost APAC’s market growth in the coming years. Moreover, the market in North America is anticipated to gather the largest share during the forecast period owing to the escalating demand for interactive kiosks from a wide range of industrial verticals and high customer adoption rates of the product in the region.
August 2021- NCR Corporation decides to enter a definitive agreement to acquire LibertyX, which is a leading cryptocurrency software provider.
Author Credits: Abhishek Verma
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