Restaurant Point-of-Sale (POS) Terminals Market Trends

  • Report ID: 2052
  • Published Date: Oct 22, 2024
  • Report Format: PDF, PPT

Restaurant Point-of-Sale (POS) Terminals Market Trends

Growth Drivers

  • Growing use of contactless payments- Contactless payments already gained a high popularity before the pandemic, but after the COVID-19 pandemic, this data has increased its utilization which acted as a growth driver and made this mode of payment the preferred mode of payment for many customers. This has led to an increased demand for POS terminals that enable contactless functionality. According to Worldwide India, In January 2020, only 25% of the transactions in supermarkets were contactless, but this percentage rose to 31% by January 2022.
  • High Demand for automation- Automation is becoming increasingly popular in the food service industry, and the pandemic has hastened this transition. This has driven the demand for POS terminals that can enable and facilitate automation. Such terminals can help reduce labor costs, improve the accuracy and speed of operations, and provide a better customer experience. This trend will continue to boost the growth of the US restaurant POS terminals market Growing demand for omni-channel retailing- Omni-channel retailing, allows the combination of various sale channels (in-store, online, and mobile) to create a seamless shopping experience for customers and is gaining popularity. This has driven the demand for POS terminals that can support such omnichannel transactions. As the demand for omnichannel retailing continues to grow in the coming years, the demand for POS terminals compatible with omnichannel systems will also increase.
  • Growth of online food delivery apps: Online food delivery apps have gained massive popularity in recent years, and the COVID-19 pandemic has driven this trend even further. This has driven the demand for POS terminals that can serve as a link between the restaurant and the food delivery service, allowing for a seamless ordering and payment process for the customers. This trend will continue to drive the growth of the US restaurant POS terminal market in the coming years.

Challenges

  • Difficulty in maintaining and updating software- POS terminal systems, like any other software and hardware system, require a regular update and maintenance to keep the system functional and up-to-date. This is a challenge for several restaurants, as the software can be a bit complex and the updating process can be very long and costly, this asks for trained personnel to handle it, which can act as a restraining factor for the restaurant POS terminals market
  • Limited availability of skilled labor- The adoption of POS terminal systems requires trained and skilled staff to utilize the system's features and capabilities.
  • Limited compatibility with the existing systems.
  • Complexity and learning curve.

Restaurant point-of-sale terminals Market: Key Insights

The restaurant POS system market is observing vibrant growth on account of growing demand amongst restaurants for improvement in their efficiency, reduction of errors during peak working times, streamline workflow processes and further, increase their working speeds, especially for quick servicing restaurants. Additionally, growing sales of restaurants is raising the interests amongst restaurants to invest on POS systems, so as to help them expand their automation processes, and also focus on creating more network branch chains. According to United Census Bureau, sales for retail and food services in USA grew from 4283737 Millions of USD in the year 2010 to 6023408 Millions of USD in the year 2018. The sales for the year 2019 is further growing at a growth rate of 1.04x until September, 2019.

Sales for Retail and Food Services GraphThe market is anticipated to record a CAGR of around 11.14% throughout the forecast period, i.e. 2019-2027. The restaurant POS system market is segmented by product type into fixed POS terminals and mobile POS terminals, out of which, mobile POS terminals segment is anticipated to hold largest market share on account of rising adoption of mobile devices, such as tablets and smartphones. Increasing demand for wireless technology amongst consumers, coupled with decreasing costs of mobile devices is raising the demand for greater adoption of mobile devices. mPOS terminals are connected to the mobile devices, either by attaching an additional hardware or by deploying a software application into the mobile devices. Restaurant owners can use their mobiles or tablets and work on their requirements using these type of mPOS solutions. According to Pew Research Center, percentage of U.S. adults who owned smartphones increased from 35% in 2011 to 77% in 2018. CLICK TO DOWNLOAD SAMPLE REPORT

smart phone

Growth Drivers

Growing Restaurant Industry

According to National Restaurant Association, a business association for the restaurant industry in the United States, sales of the restaurant industry grew from $43 billion in the year 1970 and is estimated to reach $863 billion by the end of 2019, with a growth rate of 20.07x. Additionally, the industry equals to 4% of the U.S. GDP.

Restaurant POS System Market share Graph

Rise in the sales of restaurant industries is anticipated to raise the demand for automation of operational processes amongst restaurant owners. Increasing footfall of customers in restaurants, expansion of product servings in menus of the restaurant, rise in the number of vendors supplying raw materials, growing need for customer loyalty programs, all of these factors are jointly associated for the increasing sales of the restaurants. Owing to such factors, coupled with growing competition, restaurant owners are looking for solutions, so as to stay a step ahead of competition, which is anticipated to raise the demand for restaurant POS systems.

Restaurant Industry Sales Graph

Rising Food Expenditures in Restaurants

According to United States Department of Agriculture Economic Research Service, food expenditure in the total of limited and full serviced restaurants in the United States grew from 424.43 USD billion in the year 2010 to 677.98 USD billion in the year 2018.

Food Expenditure In Limited & Full services

The rising food expenditure in restaurants is anticipated to raise the demand for billing applications in restaurants, so as to minimize mistakes during peak hours at the premises of the restaurant. Restaurant POS systems helps the person responsible for collection of payments, to efficiently manage his sales records as well as manage customer loyalty programs. All of these factors are anticipated to raise the demand for restaurant POS systems market throughout the forecast period.

Base Year

2024

Forecast Year

2025-2037

CAGR

10.2%

Base Year Market Size (2024)

USD 23.94 billion

Forecast Year Market Size (2037)

USD 84.62 billion

Regional Scope

  • North America (U.S., and Canada)
  • Latin America (Mexico, Argentina, Rest of Latin America)
  • Asia-Pacific (Japan, China, India, Indonesia, Malaysia, Australia, Rest of Asia-Pacific)
  • Europe (U.K., Germany, France, Italy, Spain, Russia, NORDIC, Rest of Europe)
  • Middle East and Africa (Israel, GCC North Africa, South Africa, Rest of the Middle East and Africa)

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Author Credits:  Abhishek Verma


  • Report ID: 2052
  • Published Date: Oct 22, 2024
  • Report Format: PDF, PPT

Frequently Asked Questions (FAQ)

In the year 2025, the industry size of restaurant point-of-sale terminals is assessed at USD 25.89 billion.

Restaurant Point-of-Sale (POS) Terminals Market size was over USD 23.94 billion in 2024 and is anticipated to reach USD 84.62 billion by the end of 2037, growing at around 10.2% CAGR during the forecast period i.e., between 2025-2037. The growing demand for omni-channel retailing and the high demand for automation will drive the market growth.

Asia Pacific industry is expected to dominate majority revenue share of 41% by 2037, impelled by rise in digital payments and the prevalence of smart cards in the region.

The major players in the market are Dinerware, Inc., EposNow, LimeTray, NCR Corporation, Oracle Corporation, ParTech, Inc., PAX Technology Limited, Posera, Posist, POSsible POS, Revel Systems, Asahi Seiko, TERAOKA SEIKO, TIMELEAP, TOSHIBA TEC, and others.
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