North American Market Statistics
North America industry is poised to account for largest revenue share of 35% by 2037. The main element to dominate the BPO market expansion in this region is the growing adoption of public cloud, and also, the spending by the government on the cloud is surging. For instance, it is predicted that federal agencies in the US are projected to invest about USD 10 billion in cloud services in 2022. This indicates a rise of over 33% compared to the previous year.
Additionally, in the US business process outsourcing (BPO) market is expected to have notable growth in this region owing to the growing number of startups.
Moreover, the Canadian market is also set to rise in this region on account of the growing digitalization of healthcare which is additionally boosting the adoption of BPO.
Asia Pacific Market Analysis
Business process outsourcing market for Asia Pacific region is projected to witness fastest CAGR till 2037. This growth of the market in this region is poised to be encouraged by the growing adoption of smartphones owing to rising disposable income. As per the predictions by EIA, the disposable income is set to rise by USD 20512 by 2050 in contrast to the year 2022, which determines a rise of about 3.3% between the year 2022 to 2050.
Furthermore, the China BPO market is set to observe the highest growth in the Asia Pacific region owing to the rise in foreign travelers who are further boosting the need for several services.
Moreover, the market in India is also estimated to rise along with other nations owing to the rising number of e-commerce platforms.
Additionally, the shortage of workers on account of the surging geriatric population in Japan is poised to boost the market for business process outsourcing (BPO).
Author Credits: Abhishek Verma
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