Business Process Outsourcing (BPO) Market Share

  • Report ID: 6153
  • Published Date: Nov 15, 2024
  • Report Format: PDF, PPT

Business Process Outsourcing (BPO) Market Share

North American Market Statistics

North America industry is poised to account for largest revenue share of 35% by 2037. The main element to dominate the BPO market expansion in this region is the growing adoption of public cloud, and also, the spending by the government on the cloud is surging. For instance, it is predicted that federal agencies in the US are projected to invest about USD 10 billion in cloud services in 2022. This indicates a rise of over 33% compared to the previous year.

Additionally, in the US business process outsourcing (BPO) market is expected to have notable growth in this region owing to the growing number of startups.

Moreover, the Canadian market is also set to rise in this region on account of the growing digitalization of healthcare which is additionally boosting the adoption of BPO. 

Asia Pacific Market Analysis

Business process outsourcing market for Asia Pacific region is projected to witness fastest CAGR till 2037. This growth of the market in this region is poised to be encouraged by the growing adoption of smartphones owing to rising disposable income. As per the predictions by EIA, the disposable income is set to rise by USD 20512 by 2050 in contrast to the year 2022, which determines a rise of about 3.3% between the year 2022 to 2050.

Furthermore, the China BPO market is set to observe the highest growth in the Asia Pacific region owing to the rise in foreign travelers who are further boosting the need for several services.

Moreover, the market in India is also estimated to rise along with other nations owing to the rising number of e-commerce platforms.

Additionally, the shortage of workers on account of the surging geriatric population in Japan is poised to boost the market for business process outsourcing (BPO).

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Business Process Outsourcing Market Share
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Author Credits:  Abhishek Verma


  • Report ID: 6153
  • Published Date: Nov 15, 2024
  • Report Format: PDF, PPT

Frequently Asked Questions (FAQ)

In the year 2025, the industry size of business process outsourcing is assessed at USD 326.93 billion.

The business process outsourcing market size was over USD 304.06 billion in 2024 and is projected to reach USD 977.65 billion by 2037, witnessing around 9.4% CAGR during the forecast period i.e., between 2025-2037. The market growth is impelled by growing adoption of AI in several nations.

North America industry is poised to account for largest revenue share of 35% by 2037, with growing adoption of public cloud in the region.

The major players in the market are Accenture plc, Capgemini, CBRE, Cognizant, Delta BPO Solutions, HCL Technologies Limited, TTEC Holdings, Inc., and others.
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