Workforce Management Market Analysis

Deployment Model (On-Premises, Cloud)

The global workforce management market is segmented and analyzed for demand and supply by deployment model into on-premises and cloud. Out of these, the cloud segment is estimated to gain the largest market share of about 57% in the year 2037. The growth of the segment can be attributed to the increasing demand for cost-effective solutions, ease of scalability, improved flexibility, and rapid deployment of cloud-based solutions. For instance, the amount of data stored in the cloud is expected to exceed 100 zettabytes by 2025. Over 93% of all workloads were processed by cloud data centers in 2021. The Amazon Web Services (AWS) cloud infrastructure as a service (IaaS) is one of the world's foremost, most popular and widely used cloud services. Additionally, cloud-based solutions provide better visibility of organizational processes and offer enhanced collaboration between different departments, which is another factor driving the growth of this segment. Cloud-based solutions also offer improved security and data management, as well as better scalability and cost savings.

End-user (BFSI, Manufacturing, Healthcare, Government, Retail & E-Commerce, IT & Telecom)

The global workforce management market is segmented and analyzed for demand and supply by end user into BFSI, manufacturing, healthcare, government, retail & e-commerce, IT & telecom and others. Out of these, the retail & e-commerce segment is estimated to gain a significant market share of about 27% in the year 2037. The growth of the segment can be attributed to the increasing focus of the retailers on the customer experience and providing them with more personalized services. Additionally, the increasing shift towards e-commerce owing to the convenience and cost savings it offers is also expected to drive the demand for global workforce management solutions in the retail & e-commerce space. The rapid growth of the retail and e-commerce space has created a need for more efficient workforce management solutions. Additionally, retailers are putting a greater emphasis on providing customers with personalized services, which has resulted in an increased demand for these management solutions that can help them manage their staff more effectively.

Our in-depth analysis of the global workforce management market includes the following segments: