Workflow Automation Market size was valued at USD 25.22 billion in 2024 and is likely to exceed USD 546.72 billion by the end of 2037, registering over 26.4% CAGR during the forecast period i.e., between 2025-2037. In the year 2025, the industry size of workflow automation is evaluated at USD 30.59 billion.
The growth of the market can be attributed to growing number of small businesses. Currently, there are about 32 million small enterprises operating in the US. These small business needs to manage their resource efficiently in order to grow and work smoothly by reducing cost. Hence, their demand for workflow automation is growing. Automation of small business workflows not only lowers expenses however also makes it easier to collaborate and work effectively with distant staff. Hence, also with the growing number of employees in small business working from home, the demand for workflow automation is expected to grow.
Having the ability to work remotely at least one day per week is highly valued by many employees. Post-coronavirus brought in various changes in landscape in functioning of organization, and working remotely is one of it. By 2025, about 35 million individuals in the United States would be working remotely, an approximately 15 million increased from pre-pandemic data. Hence, to make work done more flexible the demand for workflow automation is growing. Collaboration and communication could be difficult when team members are spread out across different places. Therefore, clear responsibilities are delegated to individual members through workflow automation, further boosting the workflow automation market growth.
Growth Drivers
Challenges
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Base Year |
2024 |
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Forecast Year |
2025-2037 |
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CAGR |
26.4% |
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Base Year Market Size (2024) |
USD 25.22 billion |
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Forecast Year Market Size (2037) |
USD 546.72 billion |
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Regional Scope |
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End-user (Banking, Telecom, Retail, Manufacturing & Logistics, Healthcare & Pharmaceuticals, Energy & Utilities)
The global workflow automation market is segmented and analyzed for demand and supply by end-user industry into banking, telecom, retail, manufacturing & logistics, healthcare & pharmaceuticals, and energy & utilities. Out of which, the banking segment is anticipated to garner the highest revenue by the end of 2037. With numerous front- and back-end procedures, the banking and financial services sector offers multifaceted services. For a seamless customer experience, a number of banking operations, including account opening, accounts payable, closure procedure, credit card processing, and loan processing, could be efficiently automated. For instance, about 76 percent of individuals worldwide now have accounts, including 71 percent of residents of developing nations. Moreover, approximately 40% of adults in developing economies, excluding China, who decided to make a digital vendor payment using a card, phone, or the internet, and more than one-third of adults in emerging economies who paid a utility bill straight from an account, did so for the initial time just after beginning of the pandemic. COVID-19 accelerated the adoption of digital financial services. Hence, the demand for workflow automation is estimated to increase in the banking sector. Automation of banking processes leads to increased productivity, better client engagement, and cost savings.
Deployment (Cloud, On-Premise)
The global workflow automation market is also segmented and analyzed for demand and supply by deployment into cloud, and on-premise. Amongst which, the cloud segment is anticipated to have a significant growth over the forecast period. The growth of the segment can be attributed to growing adoption of cloud by organization along with growing number of people working from home. Cloud based workflow automation helps employees to stay connected over distance, share files and also complete task efficiently. Additionally, it records work accomplished, making it simpler to review statistics and reports as needed to increase overall effectiveness. Moreover, growing shift to the digital era the demand for cloud services is growing, which is also estimated to boost the growth of the segment, further boosting the market growth.
Our in-depth analysis of the global workflow automation market includes the following segments:
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By Solution |
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By End-User Industry |
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By Deployment |
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APAC Market Statistics
The workflow automation market in Asia Pacific, amongst the market in all the other regions, is projected to have the highest growth by the end of 2037, backed by growing penetration of Internet of Things (IoT), along with surge in digitalization in this region. Throughout the next 12 months, about 19% of businesses in APAC expect their IoT deployments to include more than 500,000 wirelessly able to connect to a network and transfer information devices. Additionally, the approximately 13 billion IoT devices already in use are predicted to increase to about 37 billion IoT devices by 2030 owing to the region's rising IoT adoption, particularly from India, Pakistan, Bangladesh, Indonesia, and Thailand. India and China are also anticipated to have strong product demand for solutions as a result of their fast industrialization and the growing usage of information technology across a wide variety of industry sectors. These elements have led to an increase in the demand for the region's market. The market in the region is also expected to grow as a result of greater Chinese investment in tech companies.
North American Market Forecast
The North America workflow automation market is estimated to be the second largest, to have the highest growth. During the course of the projection period, it is anticipated that the expansion of the regional market for workflow management systems would be driven by the rising number of technology start-ups and the high use of cloud services, ERP, and CRM in North America. Also, Canadian and American investors offer to finance businesses creating software and services for workflow management systems. Governments and other organizations are integrating these solutions into their processes since they offer quick delivery of necessary content to consumers and offer great security.
Europe Market Forecast
Additionally, the workflow automation market in Europe region is also estimated to have significant growth over the forecast period. The growth of the market in the Europe region can be attributed to growing adoption of cloud-based workflow management in this region. Moreover, there has been growth in data generated by various industries which also includes healthcare. Also, people are getting more aware about the upcoming technologies and their preference for the same is growing. This is further encouraging companies to advance their service and software. In many European countries, debit or credit card payments emerged as the most popular methods of payment; however, other European nations showed preferences for mobile apps, invoices, PayPal or other types of digital wallets, and direct bank payments. However, all these ways of carrying out online transactions would further boost the demand for workflow automation in this region.
Oracle Corporation, released a new asset-based service solution for Oracle Fusion Cloud Apps Suite in order to assist organizations in improving service effectiveness and the overall customer experience. Asset-Based Service for High Tech and Manufacturing, a component of Oracle Fusion Service and pre-integrated with Oracle Fusion Cloud Supply Chain & Manufacturing (SCM), assists companies in enhancing customer satisfaction, lowering costs, and increasing revenues by optimizing the service lifecycle management of an asset.
Collaboration between Software AG and Automation Anywhere was established with the goal of enabling scalable automation for more companies. Automation Anywhere RPA was supposed to be complemented with process mining and process management on Software AG's ARIS platform. It was believed that this would facilitate finding opportunities for automation and then managing those operations.
Author Credits: Abhishek Verma
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