VoIP Services Market Share

  • Report ID: 3298
  • Published Date: May 26, 2025
  • Report Format: PDF, PPT

VoIP Services Industry - Regional Scope

North America Market Forecast

The North America VoIP services market is expected to account for 33.6% of the global revenue share by 2037. The expanding digital equity programs are anticipated to increase the VoIP access in the region. The public digital transformation moves are fueling the adoption of cloud-based VoIP platforms. Furthermore, the growth in cybersecurity spending is expected to accelerate the production and commercialization of VoIP solutions in both the U.S. and Canada.

The rise in broadband expansion and 5G deployment is foreseen to fuel the demand for VoIP services in the U.S. The Federal Communications Commission’s 2023 budget reveals an investment of 15.4% towards ICT initiatives. Rising government spending on digital projects is poised to boost the revenues of VoIP companies in the years ahead. The advanced cybersecurity frameworks to secure communications are also contributing to the overall market growth.

The increasing investments in robust connectivity networks are poised to drive innovations in the voice over internet protocol technologies in Canada. The increasing public-private investment strategies are accelerating the production and commercialization of voice over internet protocol solutions. Manufacturers in the country are collaborating to integrate AI and machine learning in VoIP platforms. These moves are set to double the profit shares of VoIP service providers in the coming years.

APAC Market Statistics

The Asia Pacific VoIP service market is estimated to increase at the fastest CAGR of 13.1% from 2025 to 2037. The growing investments in digital infrastructure are fueling the sales of VoIP services. The riding ICT budget and increasing public cloud-first policies are opening lucrative earning opportunities for VoIP service providers. China and India, owing to rapid urban and industrial activities, are attracting numerous VoIP investors. Japan and South Korea, due to their know-how tactics, are backing their leadership in the APAC market.

The VoIP service demand in China is projected to increase at the fastest CAGR due to robust public spending on ICT projects. The Ministry of Industry and Information Technology (MIIT) and the China Academy of Information and Communications Technology (CAICT) reported over 12.9% growth in VoIP technology spending over the last five years. The digital infrastructure expansion is anticipated to double the revenue of VoIP companies in the coming years.

The growing focus on smart city projects is estimated to fuel the sales of VoIP services in India. The government's focus on cybersecurity and data privacy is increasing the need for advanced voice over internet protocol technologies. The Ministry of Electronics and Information Technology (MeitY) and the Department of Telecommunications (DoT) initiatives increased the government spending at a 9.9% CAGR between 2015 and 2023. The growing startup ecosystem and digitalization campaigns are propelling the sales of voice over internet protocol solutions.

VoIP Services Market Share

Browse key industry insights with market data tables & charts from the report:

Frequently Asked Questions (FAQ)

The global VoIP services market is expected to be valued at USD 39.6 billion.

Expanding at a CAGR of 9.8%, the global market is expected to increase from USD 36.1 billion in 2024 to USD 111.5 billion by 2037.

Some leading companies are Cisco Systems, Inc., Microsoft Corporation, Avaya Holdings Corp., and 8x8, Inc.

The hosted VoIP segment is estimated to capture a high 52.1% of the market share through 2037.

North America is expected to hold 33.6% of the global market share through 2037.
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