Social Media Crisis Management Market - Top Companies and Manufacturers

  • Report ID: 6480
  • Published Date: Sep 26, 2024
  • Report Format: PDF, PPT

Companies Dominating the Social Media Crisis Management Landscape

    The sector is competitive with global, local, and regional players competing to increase revenue streams. Key market players are seeking to provide a greater immersive experience and integrate smart technologies in stadiums to understand consumer behavior better and open new revenue streams.

    Some of the key players in the social media crisis management market are:

    • Hootsuite
    • Company Overview 
    • Business Strategy 
    • Key Product Offerings 
    • Financial Performance 
    • Key Performance Indicators 
    • Risk Analysis 
    • Recent Development 
    • Regional Presence 
    • SWOT Analysis 
    • Otter Public Relations
    • Sprinklr
    • Zoho
    • Emplifi
    • Salesforce
    • Meltwater
    • Straight North
    • Sendible

Browse Key Market Insights with Data Illustration:

In the News

  • In September 2024, Zoho launched AI integrated, extensible version of Zoho analytics and introduced unified metrics, generative AI-powered reports and insights, and a custom machine learning (ML) building studio.
  • In July 2024, Meltwater announced a partnership with Blackbird.AI to combat narrative attacks through the dissemination of disinformation to reduce operational and financial risk to customers.
  • In June 2024, Sprinklr became the first partner of Snapchat to help brands manage organic and paid Snapchat content.
  • In February 2023, Sendible announced that auto-posting on X will continue to be supported by the company. Sendible customers can auto-publish tweets, check data and analytics, and monitor audience tweets.

Author Credits:  Abhishek Verma


  • Report ID: 6480
  • Published Date: Sep 26, 2024
  • Report Format: PDF, PPT

Frequently Asked Questions (FAQ)

The social media crisis management services market was valued at USD 2.9 billion in 2024 and is poised to register a profitable CAGR of 22.5% during the forecast period, i.e., 2025-2037.

The social media crisis management services were valued at USD 2.9 billion in 2024 and exhibited a profitable CAGR of 22.5% during the forecast period., 2025-2037. The market is projected to reach USD 33.1 billion by 2037.

The major players in the market are Hootsuite, Otter Public Relations, Sprinklr, Zoho, Emplifi, Straight North, Sendible, Salesforce, Meltwater, and others.

The crisis communication service segment is poised to capture a considerable revenue share of 26% estimated during the forecast period.

North America is expected to account for the largest share of 42.1% during the forecast period.
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