Self Service Kiosk Market Size

Self-Service Kiosk Market size was valued at USD 12.1 Billion in 2023 and is likely to cross USD 23.07 Billion by the end of 2036, expanding at more than 5.6% CAGR during the forecast period i.e., between 2024-2036. In the year 2024, the industry size of self service kiosk is assessed at USD 12.66 Billion.  The major key factors driving the growth of the market include rising consumer preferences regarding contactless payments along with the increasing usage of mobile wallets. In addition, these contactless payments allow customers to purchase items through their debit cards or credit cards in order to finish the transaction. Further, self-service kiosk helps in effective buying pattern owing to their seamless performance along with the reduction in operational time. Moreover, the rising adoption of tablets and smartphones globally along with the shift in banks towards digitally advanced infrastructure is fostering the market growth. As per the statistics, the digitally advanced banking market accounted for a market revenue of USD 770 million in 2021.

In addition, technological advancement and innovations have allowed the invention of self-service technologies and innovation, these technologies include ticketing machines, ATMs, mobile scanning, barcode reader, and others. Self-service kiosk-wide utilization can be seen in shopping malls, supermarkets, banks, private sectors, hospitals, amusement parks, etc. In the self-service kiosk industry, improving customer comfort has been the only focus point, therefore, multiple technologies and innovations have been introduced for the ease of people. And this factor is driving the growth of this market in the forecast period. As per the data, innovations such as AI & Real-Time Technologies have enhanced the self-service space in 2021.