Open Source CRM Software Market Size

Open Source CRM Software Market size was over USD 2.63 billion in 2024 and is likely to cross USD 11.61 billion by the end of 2037, witnessing more than 12.1% CAGR during the forecast period i.e., between 2025-2037. In the year 2025, the industry size of open source CRM software is estimated at USD 2.88 billion. The primary reason behind the growth of the market is the increasing requirement to modify customer retention. The CRM (Customer Relationship Management) market is projected to touch USD 145.79 billion by the year 2029 at a CAGR of 12.5%. Additionally, it is mentioned that 80% of CRM applications were dispensed as a SaaS-based solution therein it is projected that there can be a substantial increase of more than 90% by the end of 2024. Utilization of an open source CRM software can be an intricate and time-consuming technique, but it can also be profitable and pleasing.

Another reason that will propel the open source CRM software market by the end of 2036 is the pliability and personalization of open source CRM software as per business requirements. Contrary to proprietary solutions, the source code of open source platforms is attainable, enabling developers to improve modules, incorporate them with other equipment, and add fresh capacities as needed. For instance, in October 2023, in line with Daily Voice, by acknowledging the main deliberations and tackling the challenges, businesses can create expandable CRM solutions that enable them to match the evolving requirements of their clients and push business expansion. This has provided a substantial competitive border to businesses more than proprietary software. Their simple attainability makes them appropriate for domains such as e-commerce, education, non-profits, etc. Digital conversion is the unification of digital technology into all fields of a business resulting in basic changes to how businesses function and provide value. It assists in simplifying operations, raising effectiveness, acquiring more profound insights into customers’ requirements and behavior, developing creation, and pushing business expansion.