Natural Language Processing (NLP) Market size was valued at USD 27.37 billion in 2024 and is expected to cross USD 735.79 billion by the end of 2037, expanding at more than 28.5% CAGR during the forecast period i.e., between 2025-2037. In the year 2025, the industry size of natural language processing is estimated at USD 33.65 billion.
Growth of the market can be attributed to the increasing use of chatbots for assisting customer services and for advertising the business. Customer service leverages NLP tools as a first point of contact to answer simple questions related to products and features. Around 75% of Chinese marketers are keen to employ chatbots for promoting their products and businesses. In addition, nearly 54% of respondents in China believe chatbots can deliver intelligent solutions to customer complaints. In addition to this, around 62% of customers would rather utilize a customer care bot than wait for human personnel to respond to their inquiries.
In addition to these, factors that are believed to fuel the market growth of natural language processing include the rising adoption of automation and higher implementation of the multi-languages in the machines. For instance, in August 2022, Ameca, created by the UK-based corporation Engineered Arts, presented a wide range of human-like expressions. Ameca's creators have now revealed a new video in which the robot is seen demonstrating its polyglot-like abilities, speaking numerous languages including Japanese, German, Chinese, French, British, and American English. Besides this, the NLP market growth is attributed to the rising spending on AI-related technologies. In 2021, end-user spending on artificial intelligence (AI) systems in Japan was over USD 2 billion.
Author Credits: Abhishek Verma
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