Interactive Voice Response Market - Top Companies and Manufacturers

Companies Dominating the Interactive Voice Response Landscape

8X8, Inc.
- Company Overview
- Business Strategy
- Key Product Offerings
- Financial Performance
- Key Performance Indicators
- Risk Analysis
- Recent Development
- Regional Presence
- SWOT Analysis
Nuance Communications, Inc.
Convergys Corporation
Avaya Inc.
Cisco Systems, Inc.
AT&T Inc.
Verizon Communications Inc.
Genesys Telecommunication Laboratories, Inc.
Aspect Software Parent Inc.
Five9, Inc.

Browse Key Market Insights with Data Illustration:

Interactive Voice Response Market Size & Share, Forecast Report 2037

In the News

March 2021: Avaya Inc announced that they add new capabilities for Avaya Spaces, the modern workstream collaboration (WSC) platform that offers evolved Unified Communications capabilities via a user’s preferred device.
December 2020: Genesys Telecommunication Laboratories announced to launch of the Future of Digital Customer Engagement. The New Genesys Digital business unit led by Barry O’Sullivan builds on the company’s leadership in customer experience and AI.

Frequently Asked Questions (FAQ)

In the year 2025, the industry size of interactive voice response is assessed at USD 5.6 billion.

Interactive Voice Response Market size was valued at USD 5.34 billion in 2024 and is anticipated to reach USD 11.53 billion by the end of 2037, expanding at around 6.1% CAGR during the forecast period i.e., between 2025-2037. Rising usage of internet services and cell phones and growing demand for customer self-service options will drive the market growth.

North America industry is expected to dominate majority revenue share of 33% by 2037, due to increase in disposable income and urbanization in the region.

The major players in the market are Nuance Communications, Inc., Convergys Corporation, Avaya Inc., Cisco Systems, Inc., AT&T Inc., Verizon Communications Inc., Genesys Telecommunication Laboratories, Inc., Aspect Software Parent Inc., Five9, Inc., and others.

Interactive Voice Response Market - Top Companies and Manufacturers

Companies Dominating the Interactive Voice Response Landscape

Browse Key Market Insights with Data Illustration:

In the News

Frequently Asked Questions (FAQ)

What is the size of the interactive voice response market?

Why is the interactive voice response sector gaining traction in near future?

Which region accounted for the largest interactive voice response industry share?

Who are the major interactive voice response players?