Global Document Management System Market Size, Forecast, and Trend Highlights Over 2025-2037
Document Management System Market size was valued at USD 9.35 billion in 2024 and is poised to cross USD 55.61 billion by the end of 2037, expanding at more than 14.7% CAGR during the forecast period i.e., between 2025-2037. In 2025, the industry size of document management system is assessed at USD 10.45 billion.
The global market is experiencing rapid growth, driven by increasing digital transformation initiatives, regulatory compliance requirements, and the shift towards cloud-based solutions. Key trends include the integration of artificial intelligence, and machine learning for automated document processing, natural language processing for intelligent search capabilities, and blockchain technologies for enhanced security and authentication.
Stringent data protection regulations, including GDPR, HIPAA, and Sarbanes-Oxley, which mandate secure document storage and management, is also driving the market. In August 2023, taxpayers were permitted to go paperless for IRS correspondence by the 2024 filing season, intending to contribute towards the IRS’s aim to achieve paperless processing for all tax returns by the 2025 filing season. Such initiatives adopted by the governments worldwide are also boosting the market growth significantly.
Document Management System Sector: Growth Drivers and Challenges
Growth Drivers
- Paperless strategies by governments propelling market growth: Implementation of several paperless strategies worldwide to enhance efficiency, reduce costs, and promote sustainability, drives the growth of the document management system market. Initiatives such as e-governance, digital documentation, and regulatory mandates push organizations to adopt DMS for secure storage, retrieval, and compliance. For instance, in 2021, the Dubai government announced going fully paper-free, removing over 336 million sheets of paper used for government transactions every year, marking a major step towards making Dubai a smart city of the future.
- Growing cloud computing and software-as-a-service implementation: Firms are adopting various strategies for cloud computing and software implementation in document management systems. For Instance, in November 2021, Open Text Corporation revealed a detailed update to the OpenText Content Cloud, the Cloud Editions (CE) 21.4 launch at OpenText World. The platform is further expected to have profound integrations with Salesforce and Microsoft 365. Such developments are projected to boost the market significantly in the upcoming years.
Challenges
- Integration of document management systems with internal applications incurs high costs: The average prices of the most popular document management systems can vary significantly based on the number of consumers, the features required, the installation fees, and the system's type (cloud-based, on-premises, or hybrid). In addition to the price of the software itself, the costs of system upkeep and installation must also be considered. Even though the preliminary cost of the software may be low, there are frequently additional costs to consider. Numerous of these price barriers contribute to the market's slowing expansion.
- Growing data privacy concerns associated with document management systems: It is challenging the market by increasing the need for compliance with regulations such as GDPR and HIPAA, securing against unauthorised access, and preventing data breaches. Organizations must implement encryption, role-based access controls, and secure cloud storage to protect sensitive information. Additionally, user concerns over data tracking, third-party access, and cyber threats make trust and transparency essential for DMS providers to remain viable.
Document Management System Market: Key Insights
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Base Year |
2024 |
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Forecast Year |
2025-2037 |
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CAGR |
14.7% |
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Base Year Market Size (2024) |
USD 9.35 billion |
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Forecast Year Market Size (2037) |
USD 55.61 billion |
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Regional Scope |
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Document Management System Segmentation
Offering (Solutions, Services)
Based on offering, the solution segment in the document management system market is estimated to grow at the fastest CAGR over the projected time frame. The market is being driven by an increasing need for solutions that allow organizations to electronically incorporate traditional physical document filing processes. For instance, in April 2021, IBM announced key innovations across the company’s storage portfolio. The innovations are intended to fuse IBM's general parallel file system technology, and advance data access and management across progressively multifaceted hybrid cloud environments for larger data availability and resilience. As organizations go farther into the digital arena, the demand for the solutions segment is further expected to increase.
Deployment Mode (Cloud, On-premise, Hybrid)
Based on deployment mode, the hybrid segment in is estimated to expand at a substantial growth rate over the projected time frame. Hybrid cloud platforms enable organizations to cover all of their bases while simplifying processes, streamlining invoicing and support services, providing the benefits of both on-premise and cloud deployment modes. For instance, in February 2024, Xerox Holdings Corporation announced a brand-new collection of solutions and services, designed to fast-track digital revolution, productivity, and security for workplaces in hybrid setting, while saving time and reducing IT hassles.
Our in-depth analysis of the global document management system market includes the following segments:
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Offering |
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Deployment Mode |
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Organization Size |
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Application |
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Customize this ReportDocument Management System Industry - Regional Synopsis
North American Market Forecast
North America industry is expected to dominate the majority revenue share of 34% by 2037 owing to the intensifying implementation of cloud-hosted document management systems in the region. According to the U.S. Government Accountability Office, in May 2023, the U.S. government devotes more than USD 100 billion to information technology every year. Furthermore, the CSIS in July 2023 stated that the U.S. government spent over USD 100 billion in the 2022 fiscal year on IT, with USD 12 billion spent on cloud services.
The market in the U.S. is robust and continually evolving, driven by the need for efficient information management and regulatory compliance across various industries. The U.S. market’s focus on digital transformation and operational efficiency continues to drive the adoption of advanced DMS solutions further. Additionally, the growing shift towards cloud-based solutions is accelerating market growth.
APAC Market Statistics
The Asia Pacific market is anticipated to grow at the highest CAGR till 2037. The governments boosted the adoption of document management systems, intending to prevent illegal trade and transportation and to improve workflow. The cumulative need for public-sector organizations to maintain compliance requirements while securely archiving old information and records is another factor driving market expansion in the region. For instance, in 2022, India-based Cybernetik Technologies Pvt. Ltd. partnered with CloudFront for the deployment of its document management system.
India market witnesses a strong emphasis on customer communications management. The country’s businesses, particularly in banking, insurance, and healthcare, are adopting advanced document management solutions to enhance efficiency and maintain compliance with data security laws. Rise of AI-powered automation is also a key driver, allowing organizations to streamline their workforce.
Companies Dominating the Document Management System Landscape
- IBM Corporation
- Company Overview
- Business Strategy
- Key Product Offerings
- Financial Performance
- Key Performance Indicators
- Risk Analysis
- Recent Development
- Regional Presence
- SWOT Analysis
- Microsoft
- Oracle Corporation
- Open Text Corporation
- Xerox Corporation
- Cannon
- Hyland Software, Inc.
- Ricoh USA, Inc.
- M-Files
- eFileCabinet, Inc.
- FUJITSU
- Mitsubishi Logistics Corporation
- BE ONE SOLUTION
- FUJIFILM Business Innovation Co., Ltd
Key companies in the document management system market are increasingly adopting cloud-based solutions to enhance scalability and accessibility. They are also integrating artificial and machine learning technologies to automate workflows and improve data processing. Additionally, there is a strong emphasis on mobile accessibility and advanced security measures to support remote work and ensure data protection.
In the News
- In May 2024, Noventiq announced the launch of uDMS, which is a smart, serverless document management system intended to enhance operational productivity and flexibility for businesses of all sizes.
- In October 2022, Oracle Corporation and HSBC partnered, intending to accelerate the bank’s digital transformation. Under the multi-year agreement, HSBC will upgrade and migrate select database systems to Oracle Exadata Cloud@Customer, a cloud platform delivered as a managed infrastructure service in HSBC’s own data centers.
- In January 2022, Ricoh USA, Inc. introduced RICOH Claims Management Services, an intent-integrated service that addresses a significant obstacle for insurance providers: accelerating claims resolution to boost retention and satisfaction with clients.
- In September 2021, Laserfiche launched Laserfiche Cloud in the Europe, Middle East and Africa (EMEA) region, intending to deliver an advanced and trusted system for secured content management and automated business processes across the enterprise.
Author Credits: Abhishek Verma
- Report ID: 5107
- Published Date: Mar 28, 2025
- Report Format: PDF, PPT
