Companies Dominating the Customer Engagement Solutions Landscape
- Avaya LLC
- Company Overview
- Business Strategy
- Key Product Offerings
- Financial Performance
- Key Performance Indicators
- Risk Analysis
- Recent Development
- Regional Presence
- SWOT Analysis
- Alvaria, Inc.
- Calabrio Inc.
- IBM Corporation
- Nuance Communications Inc.
- OpenText Corporation
- Oracle Corporation
- Pegasystems Inc.
- Salesforce, Inc.
- SAP SE
- Verint Systems Inc.
The key players in the customer engagement solutions market play an important role in delivering cutting-edge technologies and solutions that improve customer experience and engagement. Their major objective is to develop strategies and systems that enable businesses to effectively communicate, engage, and establish long-term relationships with their customers.
Browse key industry insights with market data tables & charts from the report:
Frequently Asked Questions (FAQ)
Customer Engagement Solutions Market in 2025 is estimated at USD 23.93 billion.
The global market size was valued at over USD 22.06 billion in 2024 and is expected to expand at a CAGR of more than 10.6%, surpassing USD 81.74 billion revenue by 2037.
North America is set to exceed USD 32.7 billion by 2037, attributed to rising adoption of customer engagement solutions across various industry sectors such as healthcare and retail.
The major players in the market include Alvaria, Inc., Calabrio Inc., IBM Corporation, Nuance Communications Inc., OpenText Corporation, Oracle Corporation, Pegasystems Inc., Salesforce, Inc., SAP SE, Verint Systems Inc.
