Computer Aided Dispatch (CAD) Market Size & Share, by Component {Software (On-premise, Cloud-based), Services}, Application (Public Safety, Call management, Government & Defense, Dispatch unit management, Transportation, Power & Utilities, Healthcare) - Global Supply & Demand Analysis, Growth Forecasts, Statistics Report 2025-2037

Growth Drivers

• Emergence of Regulations Against Cybercrime - As more governments become aware of the prevalence of cybercrime and its potential for wide-scale disruption, they are implementing regulations that require organizations to use computer aided dispatch systems for tracking and managing their cybersecurity activities. For instance, The Indian Penal Code, of 1860, and the Information Technology Act, 2000 cover cybercrimes in India. The US Cybersecurity and Infrastructure Security Agency (CISA) is responsible for protecting the nation’s critical infrastructure from cyberattacks and other threats.
• Rising Deployment of IoT and Connected Devices - In 2021, the number of Internet of Things devices around the world was expected to reach 15 billion, which is a 55% increase over 2020. The data generated by these devices in 2025 is expected to be 79.4 zettabytes (ZB). Connected devices allow for greater visibility into the location and demand for resources, allowing dispatchers to more accurately and efficiently allocate resources to meet those needs. In addition, connected devices have the potential to reduce response times by providing real-time data that dispatchers can use to make decisions.
• Rising Demand for Surveillance and Authentic Systems - With increasing incidents of crime and terrorism, governments are increasingly looking towards technology to monitor and secure their citizens. This has led to a rise in demand for surveillance systems and authentication systems, which has in turn resulted in an increased demand for computer aided dispatch solutions. The use of CAD solutions contributes to safety and security by providing detailed real-time information such as location tracking and incident information. This data can then be used to inform decision-making processes and help improve public safety.

Challenges

• Work Lost Due to Sudden Computer Breakdown - As computers are the backbone of the computer aided dispatch market, any sudden breakdown of these systems can lead to loss of work and data, resulting in considerable delays and disruption in the operations of the market. This can lead to an increase in operational costs, as well as customer dissatisfaction, thus hampering the growth of the computer aided dispatch market.
• Rising Cost of Infrastructure and Hardware Equipment
• Expensive New Systems with High Production Costs