Business Process Outsourcing (BPO) Market Size

  • Report ID: 6153
  • Published Date: Nov 15, 2024
  • Report Format: PDF, PPT

Business Process Outsourcing (BPO) Market Size

Business Process Outsourcing Market size was over USD 304.06 billion in 2024 and is projected to reach USD 977.65 billion by 2037, witnessing around 9.4% CAGR during the forecast period i.e., between 2025-2037. In the year 2025, the industry size of business process outsourcing is assessed at USD 326.93 billion.

This growth in the market revenue is poised to be dominated by the growing adoption of AI in several nations. For instance, according to the UK government, over 15% of organizations in the UK will adopt AI technology by 2022 which equates to 432,000 companies. AI in BPO allows effective and precise data collection and analysis. Also, AI-powered technologies may gather, organize, and analyze enormous quantities of data. They give helpful insights for corporate projections, decision-making, and procedure improvement by identifying patterns and trends.


Business Process Outsourcing Market Overview
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Author Credits:  Abhishek Verma


  • Report ID: 6153
  • Published Date: Nov 15, 2024
  • Report Format: PDF, PPT

Frequently Asked Questions (FAQ)

In the year 2025, the industry size of business process outsourcing is assessed at USD 326.93 billion.

The business process outsourcing market size was over USD 304.06 billion in 2024 and is projected to reach USD 977.65 billion by 2037, witnessing around 9.4% CAGR during the forecast period i.e., between 2025-2037. The market growth is impelled by growing adoption of AI in several nations.

North America industry is poised to account for largest revenue share of 35% by 2037, with growing adoption of public cloud in the region.

The major players in the market are Accenture plc, Capgemini, CBRE, Cognizant, Delta BPO Solutions, HCL Technologies Limited, TTEC Holdings, Inc., and others.
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