Business Process Outsourcing (BPO) Market - Top Companies and Manufacturers

  • Report ID: 6153
  • Published Date: Jun 11, 2024
  • Report Format: PDF, PPT

Companies Dominating the Business Process Outsourcing (BPO) Landscape

    The business process outsourcing market consists of several key players who are launching various initiatives to promote their services in the market. Some of them include:

    • Accenture plc
      • Company Overview
      • Business Strategy
      • Key Product Offerings
      • Financial Performance
      • Key Performance Indicators
      • Risk Analysis
      • Recent Development
      • Regional Presence
      • SWOT Analysis
    • Capgemini
    • CBRE
    • Cognizant
    • Delta BPO Solutions
    • Go4Customer
    • HCL Technologies Limited
    • IBM Corporation
    • SODEXO
    • TTEC Holdings, Inc.

Browse Key Market Insights with Data Illustration:

In the News

  • May 28, 2024: Accenture announced the acquisition of Customer Management IT and SirfinPA, a pair of jointly-owned Italian consultancies that function in close synergy and provide advanced services and technology solutions for public safety, and justice sectors.
  • April 23, 2024: TTEC Holdings, Inc. and Bright Software, Inc., to dramatically improve contact center associate performance and engagement announced a strategic alliance.
  • May 8, 2024: Amdocs announced that Paramount Global has selected Vubiquity, an Amdocs company, to assume all operational activities and management under a new licensing agreement of affiliates for MTV in Japan.
  • June 4, 2024: Infosys announced a collaboration with Nihon Chouzai (TSE), to expand healthcare access in Japan with advanced online medication guidance services and payment solutions.

Author Credits:  Abhishek Verma


  • Report ID: 6153
  • Published Date: Jun 11, 2024
  • Report Format: PDF, PPT

Frequently Asked Questions (FAQ)

In the year 2023, the industry size of business process outsourcing (BPO) was over USD 290.5 billion.

The market size for business process outsourcing (BPO) is estimated to cross USD 901.8 billion by the end of 2036 expanding at a CAGR of 9.9% during the forecast period i.e., between 2024–2036.

The major players in the market are Accenture plc, Capgemini, CBRE, Cognizant, and others.

The IT & telecommunications segment is anticipated to generate a share of 30% during 2024–2036.

The North America business process outsourcing sector is poised to hold a 35% share by the end of 2036.
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