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Business Process Outsourcing (BPO) Market - Top Companies and Manufacturers

  • Report ID: 6153
  • Published Date: Nov 15, 2024
  • Report Format: PDF, PPT

Companies Dominating the Business Process Outsourcing (BPO) Landscape

    The business process outsourcing market consists of several key players who are launching various initiatives to promote their services in the market. Some of them include:

    • Accenture plc
      • Company Overview
      • Business Strategy
      • Key Product Offerings
      • Financial Performance
      • Key Performance Indicators
      • Risk Analysis
      • Recent Development
      • Regional Presence
      • SWOT Analysis
    • Capgemini
    • CBRE
    • Cognizant
    • Delta BPO Solutions
    • Go4Customer
    • HCL Technologies Limited
    • IBM Corporation
    • SODEXO
    • TTEC Holdings, Inc.
Browse Key Market Insights with Data Illustration:

In the News

  • May 28, 2024: Accenture announced the acquisition of Customer Management IT and SirfinPA, a pair of jointly-owned Italian consultancies that function in close synergy and provide advanced services and technology solutions for public safety, and justice sectors.
  • April 23, 2024: TTEC Holdings, Inc. and Bright Software, Inc., to dramatically improve contact center associate performance and engagement announced a strategic alliance.
  • May 8, 2024: Amdocs announced that Paramount Global has selected Vubiquity, an Amdocs company, to assume all operational activities and management under a new licensing agreement of affiliates for MTV in Japan.
  • June 4, 2024: Infosys announced a collaboration with Nihon Chouzai (TSE), to expand healthcare access in Japan with advanced online medication guidance services and payment solutions.

Author Credits:  Abhishek Verma


  • Report ID: 6153
  • Published Date: Nov 15, 2024
  • Report Format: PDF, PPT

Frequently Asked Questions (FAQ)

In the year 2025, the industry size of business process outsourcing is assessed at USD 326.93 billion.

The business process outsourcing market size was over USD 304.06 billion in 2024 and is projected to reach USD 977.65 billion by 2037, witnessing around 9.4% CAGR during the forecast period i.e., between 2025-2037. The market growth is impelled by growing adoption of AI in several nations.

North America industry is poised to account for largest revenue share of 35% by 2037, with growing adoption of public cloud in the region.

The major players in the market are Accenture plc, Capgemini, CBRE, Cognizant, Delta BPO Solutions, HCL Technologies Limited, TTEC Holdings, Inc., and others.
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