Airport Kiosk Market size was valued at USD 2.26 billion in 2023 and is expected to exceed USD 7.1 billion by 2036, registering over 9.2% CAGR during the forecast period i.e., between 2024-2036. In the year 2024, the industry size of airport kiosk is evaluated at USD 2.43 billion. The growth of the market can be attributed to growing passenger traffic and increased IT spending at airports. Airlines are increasingly adopting self-service solutions for passenger convenience and help avoid standing in long queues and delays at airports. For instance, major airports around the world saw average wait time drop to nearly 30% in the last decade due to increasing kiosk services.
In addition to that, airport kiosks also provide services such as purchasing tickets, monitoring flight statuses, wayfinding and navigation, enquiring about lost and found, and some also have booths for passengers to buy food, magazines, souvenirs, etc.
Although the application of kiosk services has speed up airport operations and improved passenger experience, these systems are vulnerable in terms of security which can give easy authentication and authorization, and are prone to cyber-attacks. These may operate as barriers to the growth of the airport kiosk market. Authorities are expected to spend massively on safeguarding from cyber threats.
Growth Drivers
Challenges
Base Year |
2023 |
Forecast Year |
2024–2036 |
CAGR |
9.2% |
Base Year Market Size (2023) |
USD 2.26 billion |
Forecast Year Market Size (2036) |
USD 7.1 billion |
Regional Scope |
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The market is segmented by application into information, common-use self-service (CUSS), ticketing, automated passport control, and others, out of which, the CUSS kiosk segment is anticipated to hold the largest share of the market on account of its services that enable passengers to obtain boarding passes, check baggage and conduct other transactions. As of 2021, over 85% of the airports worldwide had check-in kiosk services. In addition to CUSS, automated passport control segment is expected to show significant growth owing to increasing demand for easy border management solutions for international travellers.
Our in-depth analysis of the global market includes the following segments:
By Component |
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By Application |
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Regionally, the global airport kiosk market is segmented into five major regions including North America, Europe, Asia Pacific, Latin America and Middle East & Africa region. North America industry is set to hold largest revenue share by 2036, propelled by high passenger traffic in the region., with the U.S. having over 80% of the regional market share.
Furthermore, the market in Europe region, with Russia and Germany holding 15% and 14% of the regional market share respectively, is estimated to witness significant growth. The growth of the airport kiosk marke is attributed to rising airport constructions and increasing air passenger traffic.
Author Credits: Abhishek Verma
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