Global Market Size, Forecast, and Trend Highlights Over 2025-2037
Airport Kiosk Market size was over USD 2.47 billion in 2024 and is poised to exceed USD 7.76 billion by 2037, witnessing over 9.2% CAGR during the forecast period i.e., between 2025-2037. In the year 2025, the industry size of airport kiosk is evaluated at USD 2.66 billion.
The growth of the market can be attributed to growing passenger traffic and increased IT spending at airports. Airlines are increasingly adopting self-service solutions for passenger convenience and help avoid standing in long queues and delays at airports. For instance, major airports around the world saw average wait time drop to nearly 30% in the last decade due to increasing kiosk services.
In addition to that, airport kiosks also provide services such as purchasing tickets, monitoring flight statuses, wayfinding and navigation, enquiring about lost and found, and some also have booths for passengers to buy food, magazines, souvenirs, etc.
Although the application of kiosk services has speed up airport operations and improved passenger experience, these systems are vulnerable in terms of security which can give easy authentication and authorization, and are prone to cyber-attacks. These may operate as barriers to the growth of the airport kiosk market. Authorities are expected to spend massively on safeguarding from cyber threats.
Airport Kiosk Sector: Growth Drivers and Challenges
Growth Drivers
- Growing passenger traffic
- Increased IT spending at airports
- Increasing adoption of self-service solutions for passenger convenience
Challenges
- Security threat associated with the authentication and authorization of passengers using kiosks at the airport
- The inadequacy of these systems to prevent cyber-attacks
Airport Kiosk Market: Key Insights
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Base Year |
2023 |
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Forecast Year |
2024–2036 |
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CAGR |
9.2% |
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Base Year Market Size (2023) |
USD 2.26 billion |
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Forecast Year Market Size (2036) |
USD 7.1 billion |
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Regional Scope |
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Airport Kiosk Segmentation
The market is segmented by application into information, common-use self-service (CUSS), ticketing, automated passport control, and others, out of which, the CUSS kiosk segment is anticipated to hold the largest share of the market on account of its services that enable passengers to obtain boarding passes, check baggage and conduct other transactions. As of 2025, over 85% of the airports worldwide had check-in kiosk services. In addition to CUSS, automated passport control segment is expected to show significant growth owing to increasing demand for easy border management solutions for international travellers.
Our in-depth analysis of the global market includes the following segments:
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By Component |
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By Application |
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Customize this ReportAirport Kiosk Industry - Regional Synopsis
Regionally, the global airport kiosk market is segmented into five major regions including North America, Europe, Asia Pacific, Latin America and Middle East & Africa region. North America industry is expected to dominate majority revenue share by 2037, propelled by high passenger traffic in the region.
Furthermore, the market in Europe region, with Russia and Germany holding 15% and 14% of the regional market share respectively, is estimated to witness significant growth. The growth of the airport kiosk marke is attributed to rising airport constructions and increasing air passenger traffic.
Companies Dominating the Airport Kiosk Landscape
- Fujitsu
- Company Overview
- Business Strategy
- Key Product Offerings
- Financial Performance
- Key Performance Indicators
- Risk Analysis
- Recent Development
- Regional Presence
- SWOT Analysis
- Bolloré Group
- Embross
- Diebold Nixdorf, Incorporated
- Toshiba Tec Corporation
- Collins Aerospace
- NCR Corporation
- SITA
In the News
- In July 2023, SITA secured a partnership with the Airports Authority of India (AAI) to enhance technology at 43 major airports across the country. The agreement includes the deployment of SITA's IATA-certified systems, such as SITA Flex, CUPPS, SITA CUSS, and SITA Bag Manager, aimed at increasing efficiency for airlines and ground services. This initiative will introduce cloud-based solutions to streamline passenger experiences, offering more effective check-in, bag drop, and collection processes through both assisted and self-service options.
- In May 2022, Qantas Airways Limited upgraded its check-in operations by installing new electronic terminals across various Australian cities. These modern terminals replace older kiosks, enabling rapid check-in and bag tag creation in just seconds.
Author Credits: Abhishek Verma
- Report ID: 4135
- Published Date: Dec 26, 2024
- Report Format: PDF, PPT
