AI in Retail companies

  • Report ID: 3516
  • Published Date: Sep 24, 2025
  • Report Format: PDF, PPT

Key AI in Retail Market Players:

    The AI in retail market is extremely competitive, with a combination of large technology firms, domain-specific AI providers, and an increasing number of start-ups. Major vendors are Microsoft Corporation, Oracle Corporation, IBM Corporation, Google LLC, Amazon Web Services, Inc., Salesforce, Inc., NVIDIA Corporation, and SAP SE, who are all competing to offer end-to-end, complete AI solutions for the retail segment. The competitive environment is marked by fast-paced innovation, with firms continually launching new AI-enabled tools and features to respond to changing retailer needs. Strategic collaborations and acquisitions are also prevalent as firms seek to broaden their capability and market coverage. 

    This is propelling a race to provide the most complete and accessible AI-enabled suites. One of the emerging trends is the integration of generative AI into ERP systems for supply chain management and customer experience. In June 2024, SAP released new generative AI capabilities integrated into its S/4HANA Cloud platform, such as AI capabilities for smart demand forecasting and personal product recommendations. This action is a perfect illustration of the trend towards integrating AI as a fundamental part of business software, giving retailers smarter and more automated solutions to manage their businesses.

    Here are some leading companies in the AI in retail market:  

    • Microsoft Corporation
      • Company Overview
      • Business Strategy
      • Key Product Offerings
      • Financial Performance
      • Key Performance Indicators
      • Risk Analysis
      • Recent Development
      • Regional Presence
      • SWOT Analysis
    • Oracle Corporation
    • IBM Corporation
    • Google LLC (Alphabet Inc.)
    • Amazon Web Services, Inc.
    • Salesforce, Inc.
    • NVIDIA Corporation
    • SAP SE
    • Intel Corporation
    • Shopify Inc.
    • Tata Consultancy Services Limited
    • Samsung SDS Co., Ltd.
    • NTT DATA Corporation
    • Fujitsu Limited
    • Hitachi, Ltd.

Browse key industry insights with market data tables & charts from the report:

Frequently Asked Questions (FAQ)

In 2025, the industry size of AI in retail is estimated at USD 14.4 billion.

The global AI in retail market size was USD 14.4 billion in 2025 and is expected to reach USD 123.7 billion by the end of 2035, expanding at a CAGR of 24% during the forecast period, i.e., 2026-2035. In 2026, the industry size of AI in retail will be valued at USD 17.8 billion.

Key players in the market are Microsoft Corporation, Oracle Corporation, IBM Corporation, Google LLC (Alphabet Inc.), Amazon Web Services, Inc., Salesforce, Inc., NVIDIA Corporation, SAP SE, Intel Corporation, Shopify Inc., Tata Consultancy Services Limited, Samsung SDS Co., Ltd., NTT DATA Corporation, Fujitsu Limited, Hitachi, Ltd.

The solution segment is anticipated to lead the AI in retail market during the forecast period.

North America is anticipated to dominate AI in retail market during the forecast period.
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